Playbook Example

Airbnb Check-In Instructions

Take note of how the Sanity Check helped highlight a bunch of gaps in these original instructions. You can see this under the "History" tab. Those questions helped make these instructions even more solid and clear for future guests.

Input:

This example playbook was created from this verbal description of the process:

Output:

The resulting playbook for this example is below.

You can explore the various features by clicking on the "edit", "feedback", and "history" buttons.

John Doe 2024-02-21

Airbnb Check-In Instructions

This document outlines the steps for guests to smoothly check into an Airbnb home, including accessing the keys, finding Wi-Fi credentials, parking instructions, and welcoming amenities provided.

Step 1: Check-In Time

You get access to our Airbnb starting at 4pm. (Please reach out if you need to make an adjustment to this.)

Step 2: Get Keys

Upon arrival, use the provided code to open the lock box and retrieve the keys to the Airbnb. The lock box is located to the right of the side door. If there are any issues with the code, please call us.

What should be done if the provided code for the lock box does not work?

— PlaybookWriter

Where can the lock box be located upon arrival?

— PlaybookWriter

Step 3: Wi-Fi Credentials

Look for the Wi-Fi credentials located on the kitchen counter nearby, along with the host's contact information.

Is there a backup location for the Wi-Fi credentials if they are not found on the kitchen counter?

— PlaybookWriter

Step 4: Parking

Park your car in the driveway; it is reserved for your use during your stay.

Are there any restrictions or guidelines to follow for parking in the driveway?

— PlaybookWriter

Step 5: Extra Amenities

Help yourself to the pastries, fresh orange juice, and bottled water left for you in the kitchen area. Our treat to you! (And if you have any specific allergies, please let us know in advance!)

How often are the amenities such as pastries and juice replenished during the stay?

— PlaybookWriter

Are there any allergy considerations for the pastries provided?

— PlaybookWriter

Step 6: Contact Host

In case of any questions or confusion, do not hesitate to contact the host using the provided email and phone numbers, which are both in your email and located on the counter (next to the fridge).

What are the preferred hours to contact the host?

— PlaybookWriter

General Notes

Self Check-In

The Airbnb offers a self check-in experience, so feel free to make yourself at home upon entry!

Have Fun

Remember to have a great time and enjoy your stay at the Airbnb. There's a guide of local attractions and restaurants on the coffee table, if you need any recommendations.

Playbook Example

The above example lets you see the editing, change tracking, and sanity checking functionality, while a regular shared playbook would be restricted to read-only. To get rid of this example's commentary, you can also just view this playbook.

This is just one example of the many types of documentation that can be written by PlaybookWriter. Here are a few other relevant (or maybe not relevant) examples:

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