PC Malware Removal
This playbook outlines the steps necessary to detect and remove malware from a personal computer, to restore system health and security.
Step 1: Update Software
Ensure that all your software, especially your operating system and antivirus software, is updated to the latest versions.
Step 2: Disconnect Internet
Disconnect your computer from the Internet to prevent the malware from communicating with a remote server or causing further damage.
Step 3: Boot in Safe Mode
Restart your PC and enter Safe Mode. This will start the computer with only the essential programs, which can help in preventing the malware from starting.
Step 4: Run Antivirus
Perform a full system scan using your updated antivirus software to detect and isolate any malware.
Step 5: Review Results
Once the scan is complete, review the results to identify any detected malware and related files.
Step 6: Delete or Quarantine
Delete or quarantine the identified malware and any potentially unwanted programs (PUPs) as recommended by the antivirus software.
Step 7: Manual Removal
For any malware not removed by the antivirus software, you can attempt manual removal. This step involves deleting any suspicious files or registry entries related to the malware.
Step 8: Reboot and Rescan
After deletion or quarantine, restart your computer normally and perform another full system scan to ensure all malware has been removed.
Step 9: Update Passwords
Change passwords for your accounts and services, as malware can compromise your login details.
Step 10: Create Backup
If your PC is now clean, create a backup of your essential files to prevent loss of important data in the future.
General Notes
Backup Regularly
Regularly back up your system to ensure you can restore important files in case of data loss.
Preventive Measures
Take preventive measures like using a reputable antivirus program, avoiding suspicious downloads, and maintaining good digital hygiene to reduce the risk of malware infection.