Phishing Awareness Training

Determine which groups of employees will be participating in the training, focusing on those with access to sensitive information.

Create comprehensive educational material covering types of phishing scams, methods used by attackers, and case studies of phishing attacks.

Organize training sessions at convenient times for all employees and ensure they are mandatory.

Execute the training sessions, encouraging interaction and engagement from employees to maximize understanding and retention of information.

Assess the employees' understanding of phishing scams through quizzes or practical tests, to ensure the effectiveness of the training.

Distribute additional learning resources, such as booklets or online materials, for further self-education and reference on phishing prevention.

Run simulated phishing campaigns to provide a real-world experience and evaluate the employees' reactions to potential phishing attempts.

Collect feedback from participants to improve future training sessions and understand any remaining areas of confusion or concern.

Regularly update training material to include new phishing techniques and ensure the information remains current and relevant.

Phishing threats evolve continually; thus, education on the topic should be an ongoing process, not a one-time event.

Instill a culture where employees feel safe to report suspected phishing attempts without fear of reprisal or ridicule.

Ensure there is a support system in place for employees who might fall victim to phishing, including an IT help desk and clear reporting processes.