COPPA Compliance for Online Businesses
This playbook outlines the necessary steps an online business should follow to comply with the Children's Online Privacy Protection Act (COPPA) when dealing with data from children under the age of 13.
Step 1: Understanding COPPA
Gain a comprehensive understanding of the Children's Online Privacy Protection Act (COPPA), focusing on its requirements for businesses targeting children under 13 years old or collecting their personal information.
Step 2: Privacy Policy
Develop or update your website's privacy policy, ensuring it provides clear, comprehensive information on how children's data is collected, used, and protected, in compliance with COPPA's regulations.
Step 3: Parental Consent
Establish a process to obtain verifiable parental consent before collecting, using, or disclosing personal information from children, except in cases where COPPA allows for the collection of limited information without prior consent.
Step 4: Access Control
Provide a means for parents to review the personal information collected from their children, and offer options for them to revoke consent and request the deletion of their children’s data.
Step 5: Data Security
Implement reasonable security measures to protect the confidentiality, integrity, and availability of personal information collected from children.
Step 6: Data Minimization
Collect only the minimum amount of personal information from children that is necessary for the participation in the online activity, and do not condition a child's participation on the collection of unnecessary personal information.
Step 7: Staff Training
Train your staff to ensure they are aware of COPPA regulations and the procedures your business has put in place to comply with the law.
Step 8: Compliance Review
Regularly review and update your COPPA compliance practices to accommodate changes in the law, your business practices, or the technology you use.
General Notes
COPPA Updates
Keep abreast of updates or changes to COPPA regulation to ensure ongoing compliance.
Additional State Laws
Be aware that some states may have additional privacy laws that apply to the collection of children's data, which may go beyond COPPA requirements.
International Consideration
If operating internationally, consider similar regulations in other countries, such as the General Data Protection Regulation (GDPR) in the European Union, which also has stipulations for children's privacy.