COPPA Compliance for Online Businesses

This playbook outlines the necessary steps an online business should follow to comply with the Children's Online Privacy Protection Act (COPPA) when dealing with data from children under the age of 13.

Step 1: Understanding COPPA

Gain a comprehensive understanding of the Children's Online Privacy Protection Act (COPPA), focusing on its requirements for businesses targeting children under 13 years old or collecting their personal information.

Step 2: Privacy Policy

Develop or update your website's privacy policy, ensuring it provides clear, comprehensive information on how children's data is collected, used, and protected, in compliance with COPPA's regulations.

Step 3: Parental Consent

Establish a process to obtain verifiable parental consent before collecting, using, or disclosing personal information from children, except in cases where COPPA allows for the collection of limited information without prior consent.

Step 4: Access Control

Provide a means for parents to review the personal information collected from their children, and offer options for them to revoke consent and request the deletion of their children’s data.

Step 5: Data Security

Implement reasonable security measures to protect the confidentiality, integrity, and availability of personal information collected from children.

Step 6: Data Minimization

Collect only the minimum amount of personal information from children that is necessary for the participation in the online activity, and do not condition a child's participation on the collection of unnecessary personal information.

Step 7: Staff Training

Train your staff to ensure they are aware of COPPA regulations and the procedures your business has put in place to comply with the law.

Step 8: Compliance Review

Regularly review and update your COPPA compliance practices to accommodate changes in the law, your business practices, or the technology you use.

General Notes

COPPA Updates

Keep abreast of updates or changes to COPPA regulation to ensure ongoing compliance.

Additional State Laws

Be aware that some states may have additional privacy laws that apply to the collection of children's data, which may go beyond COPPA requirements.

International Consideration

If operating internationally, consider similar regulations in other countries, such as the General Data Protection Regulation (GDPR) in the European Union, which also has stipulations for children's privacy.