Text Export

Phishing Awareness Training

Copy and paste this plain text into your document, email, website, or literally anywhere that accepts text.
Phishing Awareness Training

This playbook outlines the steps to educate employees about phishing scams, including recognition and prevention techniques, in order to safeguard corporate data.

Step 1: Identify Audience

Determine which groups of employees will be participating in the training, focusing on those with access to sensitive information.

Step 2: Develop Material

Create comprehensive educational material covering types of phishing scams, methods used by attackers, and case studies of phishing attacks.

Step 3: Schedule Sessions

Organize training sessions at convenient times for all employees and ensure they are mandatory.

Step 4: Conduct Training

Execute the training sessions, encouraging interaction and engagement from employees to maximize understanding and retention of information.

Step 5: Evaluate Understanding

Assess the employees&#x27; understanding of phishing scams through quizzes or practical tests, to ensure the effectiveness of the training.

Step 6: Provide Resources

Distribute additional learning resources, such as booklets or online materials, for further self-education and reference on phishing prevention.

Step 7: Simulate Phishing

Run simulated phishing campaigns to provide a real-world experience and evaluate the employees&#x27; reactions to potential phishing attempts.

Step 8: Gather Feedback

Collect feedback from participants to improve future training sessions and understand any remaining areas of confusion or concern.

Step 9: Update Training

Regularly update training material to include new phishing techniques and ensure the information remains current and relevant.


General Notes

Continuous Learning

Phishing threats evolve continually; thus, education on the topic should be an ongoing process, not a one-time event.

Encourage Reporting

Instill a culture where employees feel safe to report suspected phishing attempts without fear of reprisal or ridicule.

Support System

Ensure there is a support system in place for employees who might fall victim to phishing, including an IT help desk and clear reporting processes.